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What People
Frequently Asks About Integra Healthcare Services
Which cities do you serve?
Integra Healthcare Services serves families in Aubrey, Dallas, Fort Worth, Frisco, Plano, McKinney, Denton, and surrounding communities in the Dallas Fort Worth metroplex. If you are unsure whether we serve your area, call us at (469) 594-9595 we will confirm within 24 hours.
Do you accept insurance or Medicare?
Coverage varies depending on the type of care. Our skilled nursing and neurological care services may be covered by Medicare or private insurance depending on your plan and physician's orders. Personal and companion care are typically private pay, though long-term care insurance may help. We will walk you through your options during the free assessment.
Can I change the schedule or services if our needs change?
Yes. We are highly flexible and will adjust your care plan, schedule, or caregiver at any time. Your needs can change as your loved one's condition evolves, and we will adapt with you. Simply call your coordinator. There is no penalty for adjusting hours, and no long-term contract is required.
How do you ensure the quality and reliability of your caregivers?
Every Integra caregiver passes a rigorous hiring process: background checks, reference verification, and an in-person interview. Our caregivers are trained in first aid, CPR, and specialized care techniques including neurological and nursing support. We conduct regular performance evaluations and encourage open communication with families.
Do you specialize in neurological care?
Yes. Our neurological care program supports clients living with conditions that affect the brain and nervous system including stroke recovery, Parkinson's disease, and dementia. Our caregivers are trained to provide specialized support with mobility, daily routines, and cognitive engagement. Care is always coordinated with the client\'s medical team.
What types of services does Integra Healthcare provide?
We provide four main services delivered in the comfort of your home: Personal Care (bathing, dressing, grooming, mobility assistance), Companion Care (companionship, conversation, homemaking support), Neurological Care (specialized support for conditions affecting the brain and nervous system), and Nursing Care (skilled nursing services). We serve families across Aubrey, Dallas, Fort Worth, and the surrounding DFW metroplex.