What People
Frequently Asks About Integra Healthcare Services
Can I change the schedule or services if our needs change?
Absolutely. Your needs are our priority, and they can change over time. We are highly flexible and will adjust your care plan, schedule, or even your caregiver at any time to ensure you continue to receive the most appropriate support.
How do you ensure the quality and reliability of your caregivers?
We have a rigorous hiring process that includes background checks, reference verification, and interviews. Our caregivers are also trained in first aid, CPR, and specialized care techniques. We conduct regular performance evaluations and encourage open communication to ensure high-quality care.
What if I need care on short notice or during emergencies?
We understand that emergencies can happen. While we recommend scheduling care in advance, we do our best to accommodate last-minute requests based on caregiver availability. Please contact us as soon as possible, and we will work to find a solution.
How is the cost of care determined, and do you accept insurance?
The cost of care is based on the type and duration of services provided. We offer competitive rates and can provide a detailed estimate after assessing your needs. While we do not accept insurance directly, we can provide documentation for you to submit for reimbursement if your insurance plan covers home care services.
What types of services does Integra Healthcare provide?
We provide non-medical, in-home care to support independence and quality of life. Our services include personal care (bathing, dressing, grooming), companionship, homemaking (light housekeeping, meal preparation), medication reminders, mobility assistance, and transportation to appointments.